From bed bugs to termite control, Blue Sky Pest Control puts their customers? needs first, as its growing number of awards and certifications attests. Not only is the Phoenix exterminator the recipient of the Angie?s List Super Service Award and a certification by radio show Rosie on the House, but they have now been named as one of 25 Companies to Watch for by leading industry publication Pest Control Technology (PCT).
Each year PCT contacts industry affiliates (such as state and national association officials, consultants and others) monitors news reports of up-and-coming firms, and searches many company profiles to develop their short list of companies who have a great deal to offer their customers. In citing Blue Sky Pest Control, PVC explains that when the recession forced some homeowners to cancel service, ?fast-growing Blue Sky Pest Control reinforced its service values by treating customers with dignity and respect.? Instead of imposing high cancellation fees or applying sales pressure, Blue Sky Pest Control allowed its customers to cancel their accounts if they needed to. Later, as the economy began to improve, a higher number of customers reinstated their service contracts.
As PVT reported, losing accounts was difficult but it afforded the company an opportunity to show its true colors. ?Not cutting corners and working hard to earn the business every time is a direct result of our culture of respect. If you treat people well, they will remember you and reward your consideration with loyalty," Blue Sky Pest Control President Nate Wolf said.
The practice of continually finding ways to innovate and improve their services has also gained the Phoenix exterminator a certification by Rosie on the House, a radio show very popular in Arizona for the past two decades. It is hosted on KTAR by Rosie Romero, who advocates for homeowners and gives them advice. Of the hundreds of exterminators in the area, Blue Sky Pest Control is one of only two Phoenix pest control companies to pass the rigorous certification process imposed by Rosie on the House, which includes background checks and customer interviews.
The Super Service Award presented to Blue Sky Pest Control by online service reviewer Angie?s List is a top honor given to companies who accomplish and retain a superior service record on Angie's List. A company?s service record is based on customer service reports submitted by members of Angie?s List. So among the customers who chose Blue Sky for pest control, Phoenix residents provided Angie?s List with member reports giving Blue Sky Pest Control high ratings during the reporting period.
?Since only some five percent of companies are able to achieve this distinction, we believe this designation from Angie?s List confirms the hard work we do, to assure that the job is done right the first time for each customer,? said Wolf.
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